How do I make a return?Updated 4 months ago

Returns must be initiated within [12 days] of receiving your order. Items must be unused and in the original packaging.

Return by mail

Reach out to our customer support team at [[email protected]] to initiate the return process with your order number and details about the item you wish to return.

We do not cover the cost of shipping items back to us for returns. The customer is responsible for return shipping fees.

Note: There is a [$6] restocking fee charge per order.

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.

Non-Returnable items

Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.